Privacy Policy

Privacy Protection is Priceless at Leviia

The protection of your privacy is a priority and a commitment for us. That’s why we want to be completely transparent about how we process your personal data: what we collect, why we do it, where it’s stored, and for how long. We have therefore written this privacy policy to explain it to you in the clearest and simplest way possible.

Leviia is a company offering secure online data storage solutions. In order to propose, sell, and make its solutions accessible, Leviia collects personal data from users of its website.

Personal data refers to all information that can identify you, either directly or indirectly. Considered as personal data are your contact details (e.g., name, first name, postal address), as well as your location, an identification number (e.g., IP address), a photo, etc.

This privacy policy aims to inform users about the means implemented to collect, consult, process, and store their personal data.

In this respect, this Privacy Policy applies only to individuals, whether private or professional, excluding legal entities.

At Leviia, we only collect personal data that is strictly necessary for the achievement of determined, explicit, and legitimate purposes. This Privacy Policy aims to explain how we proceed.

Who is responsible for processing your personal data?

The data controller is Leviia, a simplified joint-stock company (SAS) with a capital of €79,195, registered with the Meaux Trade and Companies Registry under number 89413756, whose registered office is at 14 avenue de l’Europe 77144 Montévrain, represented by Arnaud Meauzoone as President.

Leviia has appointed a Data Protection Officer who can be contacted at the following address:

Why does Leviia need your personal data?

All personal data are collected directly from users (information provided when registering on the site or ordering solutions) or indirectly during visits to our website (connection and navigation data).

These personal data are collected solely to manage registration, information requests, orders, ensure the proper implementation of solutions and services offered, subscribe to a plan, explain how the solutions work, provide the user with commercial offers, improve our services, manage disputes and pre-litigation, and ensure technical follow-up of orders in case of difficulties encountered.

Access to Leviia’s site may be altered in the absence of consent to the collection of data mentioned in this Privacy Policy.

What are the purposes of collecting your personal data?

Leviia’s processing of personal data is all justified by a legal basis: legitimate interest, execution of a contract or pre-contractual measures, user consent, or a legal obligation.

The data is processed to ensure the proper functioning of services by Leviia such as:

Contract management: registration, customer account management, online order management, provision of services offered, package management; Payment and invoice management, and accounting;
Pre-litigation and litigation management;
Customer service and invoice management;
Ensure payment;
Ensure the proper functioning of the website;
Manage and respond to requests for exercising rights (refer to the corresponding article of these terms);
Collect your agreement for marketing communication by electronic means and personalization of advertising content.

What categories of personal data are processed by Leviia?

The personal data processed are:

First name;
Email address;
Phone number;
Postal address;
Bank details.

For the management of requests to exercise “Computer and Freedoms” rights:

Name, first name, mobile phone number, email address;
If applicable, a copy of the identity card.

Who has access to your data?

Leviia only transmits your personal data to the recipients who strictly need it, to ensure its processing according to the purpose of their collection:

Suppliers allowing Leviia to make the service available to the customer: Stripe for billing management and Crisp for customer support/assistance. The data deposited by the customer in his storage space are in no way accessible to these suppliers: it is only a question of personal data used for contractualization (identification of the customer and billing data). The authorized personnel of the various Leviia services (administrative, accounting, marketing, commercial, logistics, and IT services); Consultants in charge of website management; If applicable, the concerned jurisdictions, mediators, accountants, statutory auditors, lawyers, bailiffs, debt collection companies, police or gendarmerie authorities in case of theft or judicial requisition, emergency services; When the user consents, third parties likely to deposit cookies on the terminals (computers, tablets, mobile phones…) Where is your data stored? The data collected and used by Leviia are stored on servers compliant with the GDPR and respecting the protection of personal data, subject to regulations that guarantee you a high level of protection of personal data.

How long is your data stored?

Users’ data will not be kept beyond the duration strictly necessary for the purposes pursued as set out herein, in accordance with regulations and applicable laws. In this regard, data used for prospecting purposes may be kept for a maximum period of 3 years from the closing of the user’s account or the last contact with the concerned prospect.

The user’s data is deleted when the retention periods expire. Nevertheless, the data may be archived beyond the planned durations for the purposes of possible findings and the prosecution of criminal offenses only to allow, as needed, the provision of this data to the judicial authority.

What are your rights regarding your personal data and how to exercise them?

In accordance with the General Data Protection Regulation, any natural person using the Leviia website has the following rights:

A right of access, rectification, and deletion of collected data;
A right to oppose the processing of their data;
A right to limit processing;
A right to the portability of collected data;
Formulate directives relating to the conservation, erasure, and communication of personal data after death in accordance with Article 40-1 of Law 78-17 of January 6, 1978.

The user can exercise all these rights by contacting customer service at or by simple mail to the address 14 avenue de l’Europe 77144 Montévrain and attaching to his request proof of identity. In case of no response or unsatisfactory response, the user can contact the control authority of their country of residence, for France, the CNIL:

What security measures for your data?

Leviia and its subcontractors mentioned in this privacy policy are committed to implementing all technical and organizational measures to ensure the security of our personal data processing and the confidentiality of data, in application of the Computer and Freedoms Law and the European Regulation on data protection (GDPR).

To this end, Leviia takes the necessary precautions, in view of the nature of the data and the risks presented by the processing, to preserve the security of the data and, in particular, to prevent them from being distorted, damaged, or unauthorized third parties having access.

Finally, if Leviia detects a personal data breach likely to create a high risk for the rights and freedoms of its users, it commits to inform the concerned users as soon as possible.

And cookies? When browsing the Leviia website, information relating to the navigation of the user’s terminal (computer, tablet, smartphone, etc.), may be recorded through files called “Cookies”. The cookie allows for tracking navigation or analyzing user behavior. The user can modify their cookie preferences, through the navigation software used.

Last update on 11/23/2023