A sovereign collaborative suite which secures exchanges between Free Pro and its clients
Free Pro shares sensitive documents every day and needed to move away from its internal sharing system, which had become difficult to manage.
Free Pro, the B2B subsidiary of Iliad Group, supports businesses of all sizes, from SME to key businesses or public authorities, across their telecom, IT, cloud and cybersecurity needs. A connectivity and data expert for more than twenty years, Free Pro designs, deploys, supports and operates IT solutions scaled to its clients’ needs.
As part of its client support activities, Free Pro shares all kinds of documents with its clients every day, some of which involve significant confidentiality requirements.
The mission
Free Pro had been relying on an in-house document sharing system that could not be maintained or evolved properly over time.
Given this, three major requirements emerged:
- Control over data storage: as more organizations question the dominance of US-based providers, Free Pro needed to guarantee a high level of availability and security, in accordance with the services it already offered its clients.
- A simpler user experience: for both internal administrators and clients, the tool had to be intuitive, with no dedicated training required.
- A sovereign partner: product support had to come from a company aligned with Free Pro’s own commitments to digital sovereignty.
Why Free Pro chose Leviia
“Since Leviia and Free Pro are already partners, it was a natural fit to look into their solution.”
The main criteria behind this decision:
- Authentication integration: the goal was to integrate the collaborative suite with Free Pro’s centralized authentication system. Leviia set up the SSO connection needed to meet this requirement.
- Data sovereignty: hosted in France and certified ISO 27001 & HDS, Leviia gives Free Pro full control over data storage, with the same level of security and availability as its other services.
- Delegated maintenance: Free Pro administrators don’t have to manage the collaborative suite on a daily basis. Leviia handles security updates, monitoring, and app improvements.
- Responsive support: delivered by a French team aligned with Free Pro’s requirements, Leviia support stands out for its responsiveness and the quality of its technical answers, enabling efficient answers to operational requests.
Implementation and results
“Getting up to speed was very fast thanks to the accompanying user guide: no training was needed.”
The solution went live in just two months, from initial testing to final deployment last May. Leviia’s teams smoothly carried out the integration within the internal authentication system.
Since its launch, around 500 users have adopted the solution, with thousands of documents shared every semester.
Benefits observed:
- Immediate user autonomy: intuitive onboarding, no training required.
- No more maintenance: Leviia manages the platform’s security, updates and stability.
- A sovereign and secure environment: full control over data location and availability, in accordance with Free Pro’s commitments with its own clients.
Would you recommend Leviia?
“Absolutely. Leviia offers a crucial initiative for sovereign data storage. We hope other projects will follow their lead, so we can offer our clients real alternatives to the collaborative suite GAFAM.”
Jean-Marie Aries, Chief Operating Officer, Free Pro