Terms and conditions

Between the Leviia company, 4 rue Saint-Sulpice 77165 Saint Soupplets, registered in the Trade and Companies Register of Meaux, under the SIRET number 88857124700012, represented by Meauzoone Arnaud as manager, duly authorized for the purposes hereof.

The company can be reached by e-mail by clicking on the contact form accessible via the site.

Hereafter the “seller” or the “company”.

On the one hand,

And the individual or legal entity purchasing products or services from the company,

Hereinafter referred to as “the purchaser” or “the customer”.

On the other hand,

It was outlined and agreed as follows:

Preamble
The seller is a publisher of online storage space services for consumers, marketed through the website (https://www.leviia.com). The list and description of the services offered by the company can be consulted on the above-mentioned site.

Article 1: Purpose
The present General Terms and Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of products or services offered by the seller.

Article 2: General provisions
These General Terms and Conditions of Sale (GTC) govern the sales of products or services, made through the company’s websites, and are an integral part of the contract between the buyer and the seller. They are fully enforceable against the buyer who has accepted them before placing an order.

The seller reserves the right to modify the present contract at any time by publishing a new version on its website. The applicable GTC then are those in force on the date of payment (or the first payment in case of multiple payments) of the order. These GCS can be consulted on the company’s website at the following address: https://www.leviia.com/en/terms-and-conditions/

The company also makes sure that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The customer declares to have read all of the present General Terms and Conditions of Sale and to accept them without restriction or reserve.

The customer acknowledges that he or she has benefited from the advice and information necessary to ensure that the offer meets his or her needs.

The customer declares that he is legally able to contract under French law or validly represent the natural or legal person for which he is committing himself. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.

Article 3 : Price
The prices of the products sold through the website are indicated in Euros including all taxes and precisely determined on the product description pages. They are also indicated in Euros including all taxes (VAT + other possible taxes) on the product or service order page.

Article 4: Conclusion of the online contract
In accordance with the provisions of Article 1127-1 of the Civil Code, the customer must follow a series of steps to conclude the contract electronically in order to complete his order:

  • Information on the essential characteristics of the product or service;
  • Choice of the product, if any, of its options
  • Indication of the essential coordinates of the customer (identification, email, address…);
  • Acceptance of the present General Conditions of Sale.
  • Verification of the control elements and, if necessary, correction of errors.

Before proceeding to its confirmation, the buyer has the possibility to check the details of his order, its price, and to correct its possible errors, or to cancel his order.

The confirmation of the order will lead to the formation of this contract.

Then follow the instructions for payment.

The customer will receive confirmation by e-mail of the payment of the order, as well as an acknowledgement of receipt of the order confirming it.

During the ordering process, the customer will have the possibility to identify possible errors in the data entry and to correct them.

The language proposed for the conclusion of the contract is French.

The terms and conditions of the offer are sent back to the buyer by e-mail when the order is placed and archived on the seller’s website.

The archiving of the communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable support so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information may be produced as proof of the contract.

Article 5: Products and services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company’s website, as well as, where applicable, the way in which the product is used.

In accordance with Article L112-1 of the Consumer Code, the consumer is informed, by means of marking, labelling, display or any other appropriate process, of the prices and special conditions of sale and performance of services before any conclusion of the sales contract.
In all cases, the total amount due by the purchaser is indicated on the order confirmation page. The sale price of the product is the current price indicated on the day of the order.

The seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. The customer certifies having received detailed information relating to the identity of the seller, its postal, telephone and electronic contact details, and its activities in the context of this sale.
The contractual information is presented in detail and in French language.

The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of products and services as well as their prices is specified on the company’s websites, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services.

Except in the case of special conditions, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the e-mail address provided).

Article 6: Compliance
In accordance with Article L.411-1 of the French Consumer Code, the products and services offered for sale through these GCS comply with the regulations in force relating to the safety and health of persons, the fairness of commercial transactions and consumer protection. Independently of any commercial guarantee.

Article 7: Retention of title clause
The deposited files remain your property. The deposit of illegal files is strictly prohibited on our servers, You are solely responsible for the legality of your resources.

Article 8 : Payment
Payment is due immediately upon ordering, including for pre-ordered products and services.
The customer may pay by credit card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

The secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of art and cannot be read during transport on the network.

Any guarantee regarding the security of this system is entirely the responsibility of the company of our provider and can not be attributed to us.

Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the monetary and financial code, the commitment to pay given by card is irrevocable. By communicating his banking information at the time of the sale, the customer authorizes the seller to debit his card for the amount relative to the price indicated. The customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the sale is immediately cancelled by operation of law and the order is cancelled.

Article 9: Withdrawal period
We inform customers that in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, the right of withdrawal may not be exercised for (online storage space)

During the first month of use, you can send us an e-mail or send us a message via the contact form in order to withdraw. We will proceed to cancellation and refund within a week.

Article 10: Guarantees
In accordance with the law, the seller assumes the guarantees of conformity and relating to hidden defects of the products. The seller reimburses the buyer for products that do not correspond to the order made.

During the first month of use, you can send us an e-mail or send us a message via the contact form in order to retract your order. We will proceed to the cancellation and refund within a week.

Article 11: Complaints and mediation
If need be, the buyer may submit any complaint by contacting the company using the following contact details:

Leviia
4 Saint-Sulpice Street
77165 Saint Soupplets

In accordance with the provisions of Art. L. 611-1 to L. 616-3 of the Consumer Code, the consumer is informed that he may have recourse to a consumer mediator under the conditions set out in Title I of Book VI of the Consumer Code.

In the event of failure of the request for a complaint to the seller’s customer service, or in the absence of a response within two months, the consumer may submit the dispute to a mediator who will attempt in complete independence to bring the parties together with a view to obtaining an amicable solution.

Article 12: Resolution of the contract

The order can be cancelled by the buyer by registered letter with acknowledgement of receipt in the following case :

  • unjustified price increase or modification of the product or service.

In these cases, the buyer may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.

Article 13: Intellectual property rights
The trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GCS. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 14: Force majeure
The performance of the seller’s obligations hereunder shall be suspended in the event of the occurrence of an act of God or force majeure that would prevent its performance. The seller shall notify the customer of the occurrence of such an event as soon as possible.

Article 15: Nullity and modification of the contract
If one of the stipulations of this contract were to be cancelled, such cancellation would not entail the cancellation of the other stipulations which will remain in force between the parties. Any contractual modification is valid only after a written and signed agreement of the parties.

Article 16: Protection of personal data
In accordance with Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and the General Regulation on the Protection of Personal Data (“RGDP”) n°2016/679.
The seller sets up a processing of personal data for the purpose of selling products and services defined in this contract.

Article 17: Applicable law and clauses
All the clauses in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.
The nullity of a contractual clause shall not entail the nullity of these general terms and conditions of sale.

Article 18: Consumer information
Age restrictions apply:
Leviia only accepts customers over 16 years of age (for physical and electronic products) and over 18 years of age (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to address ourselves to a mature audience capable of understanding the implications and responsibilities of the business world.
Any subscriber to the newsletter who does not meet these criteria (age over 16 years) will be immediately deleted from our database as soon as this fact is brought to our attention. Likewise, any customer not meeting these criteria will not be able to demand a refund of the services.
For consumer information purposes, the provisions of the civil code and the consumer code are reproduced below:

Article 1641 of the Civil Code: The seller is bound by the guarantee because of the hidden defects of the thing sold which make it unfit for the use for which it is intended, or which diminish this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known them.

Article L. 217-4 of the Consumer Code: The seller delivers a good in conformity with the contract.

Article L. 217-5 of the Consumer Code: The goods are in conformity with the contract:

1° – If it is fit for the use usually expected of a similar good and, where appropriate:

  • If it corresponds to the description given by the seller and possesses the qualities that the seller has presented to the buyer in the form of a sample or model ;
  • If it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling;

2° – Or if it presents the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter.